Customer Support and Service
Lawson Hemphill is committed to supplying robust laboratory instrumentation for Quality Control and Research with the reliability of production machines. Our business is testing Yarns and Fabrics and our instruments are manufactured with components of the highest quality.
Lawson Hemphill offers installation technical support through a network of local Representatives, Service Technicians and Textile Engineers. In addition, our expert technical support staff can remotely respond to your operational and application questions for our products.
1658 G.A.R Highway, Suite 6
Swansea, MA 02777, USA
Tel:+1 (508) 679-5364
Fax: +1 (508) 679-5396
Lawson Hemphill products are designed to provide years of trouble free operation. If a problem does occur and a component needs to be returned to our repair center, please download a Return Authorization Form which will assist you in this process.
The Zeven Group of Companies offers full service repair to instruments sold by Lawson Hemphill and many other manufacturers. We certify all repairs and calibration in accordance with the appropriate ASTM, TAPPI or other applicable standard. We can efficiently handle almost any repair need, whether a product is from Zeven Corp Group of Companies or not.
Our Instrument Calibration and Verification services are available to insure your confidence in the performance of your equipment. All calibration equipment is traceable to international standards.